Tune in to Paul Croci’s episode, "Market research: more than clipboard surveys ” Sure, market research can involve clipboard surveys—but it’s more than that. It’s not just about finding out information—but in Paul Croci’s words, it’s about “information that actually empowers an organisation.”

Tune in to Karen Vivarelli’s episode, "Release the reins: why delegating is key” Karen provides experience and knowledge about outsourcing and automation.